**New Boarding System Aims To Fight 'Gate Lice' At SFO**

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Post on Oct 24, 2024

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New Boarding System Aims to Fight 'Gate Lice' at SFO

San Francisco International Airport (SFO) is taking a new approach to combatting the dreaded "gate lice" phenomenon – the frustrating crowds that form at the gate during boarding. The airport is implementing a new boarding system designed to improve passenger flow and minimize the inevitable pre-flight stress.

What is 'Gate Lice'?

"Gate lice" is a colloquial term for passengers who gather at the gate well before their assigned boarding group is called. This often creates a chaotic and congested environment, making boarding less efficient and leading to delays.

SFO's New Boarding System

SFO's new system, called "Zone Boarding", aims to alleviate the gate lice problem by:

• Assigning boarding zones: Passengers will be assigned to specific zones within the gate area based on their boarding group.
• Clearly marked zones: Zones will be clearly marked with signage and announcements to guide passengers.
• Staggered boarding: Boarding groups will be called in staggered intervals, allowing for a more controlled and efficient flow of passengers.

Benefits of the New System

The new boarding system is expected to offer several benefits, including:

• Reduced crowding: By dispersing passengers throughout the gate area, the new system aims to reduce congestion and improve passenger comfort.
• Faster boarding: The staggered boarding approach is designed to speed up the overall boarding process.
• Improved efficiency: The system eliminates the need for passengers to rush to the gate and wait in long lines.

Pilot Program and Rollout

SFO is currently piloting the new boarding system at select gates. If successful, the airport plans to roll it out to all gates in the coming months. The goal is to create a smoother and more enjoyable travel experience for all passengers.

Feedback and Suggestions

SFO is seeking feedback from passengers on the new boarding system. Passengers are encouraged to provide their thoughts and suggestions through the airport's website or social media channels.

By addressing the issue of gate lice, SFO aims to further enhance the travel experience for all passengers. The new boarding system is a positive step towards creating a more efficient and comfortable airport environment.